Refund Policy
Thank you for choosing iHuman Assignments. We are committed to your satisfaction and have designed this refund policy to be clear and fair.
Eligibility for Refund
Because our nursing study guides are digital products delivered immediately upon purchase, refunds are generally not available once the product has been accessed or downloaded.
However, we offer a 100% Money Back Guarantee. If you are not satisfied with your purchase, please contact us within 7 days of receiving the study guide with your concerns. Upon verification, we will issue a full refund.
How to Request a Refund
To request a refund, please send a written request via our customer support email or through the website contact form. Include your order details and reason for requesting the refund.
Refund Process
We will acknowledge your refund request within 2 business days.
Our team will review your case and respond with a decision within 5 business days.
Approved refunds will be processed back to the original payment method within 7 business days.
Exclusions
Refunds will not be issued for purchases made under promotional discounts or seasonal offers.
Requests made after the 7-day period will not be considered.
Customer Support
If you have any questions about this refund policy or need assistance, please contact us at your earliest convenience.